KOVAL DISTILLERY, CHICAGO
Live at KOVAL Distillery, Chicago since 2025. Tasting-room inquiries answered around the clock, distributor follow-ups running on their own. Connects to Gmail today, with WhatsApp this week.
For craft distilleries
Nine specialists for the work no one was doing: answering the phone, recommending the right bottle, following up with distributors, booking tours and tastings, drafting your TTB reports, and watching the tanks overnight. Nothing reaches a customer without your sign-off.
We set it up remotely on hardware you control, you see a panel in your browser on day one. No platform fee, you pay only for the AI you use.
Alex, Maya, Sam, Riley, Jess, Eli, Theo, Nora, Iris. Your crew.
KOVAL DISTILLERY, CHICAGO
Live at KOVAL Distillery, Chicago since 2025. Tasting-room inquiries answered around the clock, distributor follow-ups running on their own. Connects to Gmail today, with WhatsApp this week.
Hi, any room for six this Saturday around four?
held a table for 6 at 4pm, texted a confirmation
Tasting room, tours and classes
Answers the phone at 6pm and on Sundays, books a tour, a cocktail class or a tasting, confirms, and upsells. The call you would have lost to voicemail becomes a booking.
Today: missed after hours. Now: calendar full into next quarter.
Corporate event, 30 guests, taken to a drafted quote.
dates checked, capacity confirmed, waiting for your OK to send
Private events and tastings
Runs a corporate outing or private-tasting inquiry all the way to a priced, drafted quote, ready when you wake up.
nothing reaches the client until you say soToday: answered three days later, if at all. Now: ready for your review by morning.
Comedy Night this Friday, 40 seats, filling up.
posted the event, took the RSVPs, reminded past guests
Events and community
Promotes your game nights, comedy nights and cocktail classes, takes the RSVPs, and reminds the regulars, so the room is full instead of half empty.
Today: a last-minute scramble to fill seats. Now: booked out ahead of the night.
A week of posts and a new-release announcement, drafted.
from this week's tastings and events, waiting for your OK
Social and content
Turns your photographer's raw shots and the week's events into posts on a calendar tied to your releases. It never auto-publishes.
Today: posted when someone remembers. Now: a steady drumbeat around every release.
A rep who had gone quiet for five weeks, re-engaged.
pulled the last order, sent a warm follow-up, next touch in 2 weeks
Distributors and on-premise
Holds a steady cadence with every rep, watches which bars are running low, and texts them to re-up before they source from someone else.
Today: cold every other month. Now: a warm touch every two weeks.
low before Thursday's run, supplier PO drafted. Barrel #14 ready to bottle Thursday.
Inventory and supplies
Watches your dry goods and raw materials, flags what is about to run short before a bottling day, and drafts the supplier purchase order for you to approve.
Today: noticed when the line stops. Now: ordered before it ever does.
TTB operations report, drafted and ready for your review.
month's figures pulled, one number flagged to double-check
Compliance and paperwork
Pulls the month's production and removal figures, drafts the report, and flags anything worth a second look. You read it and you sign it. Nothing files without your signature.
Today: a weekend lost to forms. Now: ten minutes to review.
Which of your whiskeys makes the best Old Fashioned?
recommended the Single Barrel Rye, sent the recipe
Product and cocktails
Knows your whole range. When someone asks what to pour, what pairs with dinner, or how to build an Old Fashioned with your rye, it answers like your most knowledgeable tasting-room host.
Today: the question waits for whoever knows the range. Now: a confident answer, any hour.
Fermenter 3 climbed to 78F overnight, past your 74F ceiling.
read it off the dashboard, paged the distiller, logged the curve
Equipment and the floor
Opens the same equipment dashboard your floor already uses and reads it tank by tank, the way a person would. The moment a fermentation drifts out of range, it pages you. It reads and it tells you. It never touches the controls.
reads your dashboards, never operates the equipmentToday: caught at the morning walk-through. Now: caught at 2am, before the batch turns.
Beyond the default crew
"Never contact a lead twice in a day." "Anything over five thousand comes to me." "Always sound like the house." Your rules are the law.
Wire the steps the way you work: inquiry, check dates, draft, your approval, then send. The crew follows the path you set.
Not our fixed roster. Need a barrel-program manager or a club host? Describe it in a fifteen minute conversation, not a developer ticket.
Yours to keep
This is not a platform you rent your own relationships back from. It is set up once on hardware you control and keeps running, with no monthly fee to us.
Your production capacity is already larger than your sales capacity. Lift the front-office ceiling, and the team grows around it, not instead of it.
Straight answers
No. It does the work no one on your team is doing today, the missed calls, the late follow-ups, the inquiry that came in at 11pm. Your team grows around it, not into it.
No. We set it up remotely on a dedicated machine. Your part takes under ten minutes, answering questions about your schedule and your approvals. You see a panel in your browser on day one. No command lines, no IT staff.
It does not. Every outbound action, emails, proposals, follow-ups, waits for your sign-off before it reaches anyone. The approval gate is the default, not a setting.
The setup is one-time, not a recurring platform fee. After that the only running cost is the AI usage itself, billed straight to your own provider at cost with no markup from us, and you set a daily cap.
On your machine. Everything stays in the building. We do not hold an account with your customer data in it.
It drafts the reports and flags anything that looks off. A human at your distillery, or your accountant, reviews and signs. It does not file on your behalf.
If your equipment reports to a dashboard or screen someone can read, the crew can read it too. It opens the same dashboard your floor already uses, checks the readings tank by tank, and pages you when something drifts out of range. It only reads and alerts. It never operates your equipment.
We handle it remotely. Total clock time is about an hour; your involvement is under ten minutes.
Tell us about your tasting room, your club and your distributor accounts. We run a live demo using your actual setup. You watch the crew work, then you decide if they earn a place.